Describe a time when you had a problem with a piece of equipment (e.g., a TV or a washing  machine) You should say: - what equipment - what problem you had - when you had this problem        - and explain what you did about this problem.

I would like to talk about a time when I encountered a problem with my washing machine. This incident took place about six months ago when I was preparing for some guests who were visiting for the weekend. I had planned to do a large laundry load so that everything would be fresh and clean for their arrival. However, as I loaded the machine and started it, I noticed that it made an unusually loud banging noise during the spin cycle. At first, I thought it might just be a minor issue, but the noise intensified, and soon the machine stopped entirely. I quickly realized there was a serious problem that needed attention. Feeling anxious about not having my laundry done, I first checked the user manual to troubleshoot the issue and discovered that the imbalance in the load was often the cause of such noises. After adjusting the clothes inside to distribute them more evenly, I tried running it again, but the issue persisted. Consequently, I ended up calling a repair technician for assistance. Fortunately, he was able to come the very next day, and after examining the machine, he identified that a part had worn out, which required replacement. The technician completed the repairs promptly, and I was relieved that I could finally do my laundry. This experience taught me the importance of maintaining household appliances and not ignoring early signs of malfunction.