IELTS Speaking tip
Engage in discussions on current events to practice formulating opinions.
Vocabulary
- service
- experience
- customer
- feedback
- complaint
- staff
- response
- satisfaction
- expectation
- quality
- management
- issue
- resolution
- failure
- appreciation
Sample Answer
Indeed, while I strive to approach service experiences with an open mind, there have been instances that stand out starkly. One particularly memorable example occurred at a restaurant where the service was exceedingly slow, seemingly due to staff apathy. We waited an inordinate amount of time for our orders, and when they finally arrived, my dish was not as requested—a clear oversight that could have been avoided with better communication.
Furthermore, I have encountered indifferent customer service in retail settings, where staff appeared disinterested and failed to provide assistance despite my evident confusion. Such experiences not only mar the enjoyment of a meal or shopping trip, but they also reflect poorly on the establishment as a whole, deter future patronage, and underscore the importance of effective training and management in service industries.
User Answers
- March 7, 2025 at 04:20 PM
- July 17, 2024 at 05:30 AM
- March 5, 2024 at 02:47 AM
- January 17, 2024 at 06:33 AM
- January 1, 2024 at 07:09 AM
Other Questions
- Part 1Do you consider living in the countryside in the future?
- Part 1What do you like about the area around where you live?
- Part 1Do you prefer to look at the sky in the daytime, or at night?
- Part 1What is your hometown famous for?
- Part 1Do you think females are good at maths?
- Part 1Do you often watch a movie (a film)?
- Part 1Have you ever been to a musical performance?
- Part 1Are you learning a musical instrument at the moment?
- Part 1Do you spend much time in the countryside ?
- Part 1What kinds of book do you like to read?